“What other industry calls someone a mythical being when they can do two things? In Tech you can do design and engineering!?! Let’s give you the title of a unicorn...
Multidisciplinary people should be as common as a horse.”
Coverage Advisor
Acquisition tool - 2016
The Coverage Advisor is an online tool that helps people select their car insurance coverage by showing what clients with similar insurance profiles (age, gender, vehicle type, etc.) have chosen in the past.
Hats wore: Product designer, Product Owner
Impact: Increase conversion ratio by 2%
Winner: Boomerang Prize - Use of data
Home Quick Quote
Acquisition tool - 2017
The home insurance quote was redesigned from an average of 45 questions down to 15 questions.
Hats wore: Product designer & Product Owner
Impact: Reduce completion time from avg of 8m to under 2m. Increase quote completion by 15%.
Belairdirect mobile app
Minimum viable product wireframe - 2016
The app is an ecosystem of self-service, claims and telematics features. The first version of the app was designed as a pitch to stimulate the internal appetite for investment in mobile app development. As a result of several rounds of client concept validation, user testing session, and executive steering meetings, Intact Financial decided to build an engineer mobile team.
Hats wore: Product designer, UX strategist, Executive adviser
Impact: Intact Financial decided to start a mobile engineering practice
Accident Assist
Auto claims feature - 2015
A car accident is an emotional and confusing moment. Accident Assist is a tool that guides the driver, during this time, advising him on what information to collect, to not admit fault and what are the next steps to start a car claim process.
Hats wore: UX strategist & Product Designer
Impact: Defined the future state for Claims journey, at the moment of the accident
The presented work is a result of a group of talented people that I have been part of. I will happily grab a coffee with you and share more details about my work and contribution.
